Use cases
Situations where Buff answers in minutes — or does the work itself
Drawn from real ways of working with the product — for company departments and for development: how the situation starts, what gets in the way and how it is resolved, with screens from the app and links to the documentation.
For company departments
Answers from documents — for support, sales, legal, HR, finance, marketing and management
Each use case covers one department’s questions to its documents, real screens of the knowledge space and what the AI agent does not do. No code is needed; your IT specialist connects the documents once.
Customer support
Agents answer customers from the contract and the policy, not from memory — and see where documents disagree.
Learn moreSales
Terms of past deals, the price list and the discount policy — in one question, with a link to the contract and the proposal.
Learn moreLegal and contracts
The number, term and conditions of any contract in the folder — in a minute; the difference between policy editions — as a table.
Learn moreHR and onboarding newcomers
A newcomer asks about leave, access and the first week right where they read the policy — and gets a link to the policy.
Learn moreFinance and accounting
The month’s contract payments, a budget line from the spreadsheet and a counterparty’s closing documents — with a link to the file and the sheet.
Learn moreMarketing
The brand book, positioning and presentations answer for themselves: what is allowed, what is not, and where a text departs from the document.
Learn moreHead of department
Decisions on a project over the quarter, open questions and discrepancies between department reports — from minutes and reports, not from memory.
Learn moreProduct and analytics: requirements and decisions
A space without code for product managers, analysts and stakeholders: one question, one answer from the team’s documents, with a link to the source.
Learn moreFor development
From unfamiliar legacy code to a stream of tasks
Onboarding a legacy repository
An unfamiliar service with no tests and no documentation stops being a black box — from “how does this even work” to the first safe change.
Learn moreA feature end to end
The full cycle of one task — from draft to pull request, under your control.
Learn moreWorking through the backlog
A stream of small tasks goes into autonomous development — and you are called in only when needed.
Learn moreUnderstanding someone else’s code
Find your way around an unfamiliar project — from a quick question to a full audit, read-only.
Learn moreWorking a solution through
You start a research — and get a verified document on your code and the team’s documents, exportable to PDF.
Learn moreTeamwork
Organisations, roles, repository access, access keys and connectors — under the owner’s control.
Learn moreThe first step changes nothing in your documents or your code
Start with a question about your documents or your project
Create a knowledge space and ask about a policy, a contract or a report — or connect a repository and ask how your code is built: the AI agent reads and answers in minutes, changing nothing. A starting balance is provided to try it out.
Companies and sole traders can pay by bank transfer and receive closing documents